Complaints Procedure

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Approved by Governors: 
30 September 2019
Due for review: 
October 2022
Author: 
Department for Education model policy

Who can make a complaint?

This complaints procedure is not limited to parents or carers of children that are registered at the school. Any person, including members of the public, may make a complaint to Bloxham Primary School about any provision of facilities or services that we provide. Unless complaints are dealt with under separate statutory procedures (such as appeals relating to exclusions or admissions), we will use this complaints procedure. 

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